Shipping policy

Processing Time
All orders are carefully packaged and dispatched within 4–7 business days. Please note that during busy periods or for custom pieces, processing times may be slightly longer — if this happens, we’ll keep you updated.

Shipping Within Australia
We currently ship Australia-wide only via Australia Post and selected specialist art couriers.

Prints include free shipping — the cost of postage is already built into the price.

For original artworks or larger items requiring specialist couriers, a flat-rate shipping fee may apply.

Packaging & Protection
Artwork is packaged with extra care using protective materials to ensure it arrives in perfect condition. This may include bubble wrap, corner protectors, sturdy boxes, or custom crates depending on the size and fragility of the piece.

Tracking
All shipments include a tracking number, which will be provided to you once your order has been dispatched.

Estimated Delivery Times

Standard shipping: 3–10 business days after dispatch, depending on your location
Remote or regional areas may take a little longer

Lost or Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of both the packaging and the artwork. We will work with you to arrange a repair, replacement, or refund where applicable.
If your order is lost in transit, we will lodge an investigation with the courier. Refunds or replacements will only be issued once the carrier confirms the parcel cannot be located.

Shipping policy

Acknowledgement of Country

I acknowledge the Traditional Owners of the land on which I live and create, the Bunurong People of the Kulin Nation, and pay my deepest respects to their Elders past, present and emerging.

As an artist, I am inspired by the richness of this land and the stories it holds, and I commit to walking gently and respectfully as a guest on Bunurong Country.